Frequently Asked Questions


We’ve included some of the most frequently asked questions below. For further information please contact us at +353 1 410 5200. Alternatively, send an email to or

What is Amárach Panel?

Set up in 2014, Amárach Panel is an online community that gives Irish consumers the opportunity to make their voices heard by leading brands and organisations. Panellists provide feedback online through anonymous surveys and are entered into a monthly draw to win gift cards.

How can I join?

Simply click the ‘Join the panel’ at the top of the screen, answer a few short questions, and click on the registration link that we will send to your email address.

How often will I be surveyed?

We usually send out invitations to take part in our surveys once or twice a week. From time to time you may also be invited to take part in a focus group.

I received an error message, what do I do?

Please contact and we will help you.

‘We are sorry, but this survey is inactive,’ why did this happen?

Every survey we send out has a maximum number of required responses; once this number has been reached, we close the survey. You might also receive this message if the survey’s closing date has been reached. Most of our surveys are active for a few days but this can vary – we will always let you know how long a survey is accepting responses.

Resetting your password

Simply click on the “forgot password” button in the survey portal, type in your email address, and we will get back to you with your new password.

Can I change my email address?

Yes, you can. Contact us on and we will sort this out for you.

How do I earn points?

Each completed survey earns you 1, 2, or 3 points – depending on the survey’s length. You can see a list of all active surveys and their points value once you log in to your portal.

What are my chances of winning?

The more points you have, the bigger your chance of winning. Each point gives you one entry into the monthly prize draw. So, if you have five points on the last day of the month, your name will be entered five times into the draw. We use an Online Random Number Generator to choose a winner.

How will you notify me about my prize?

All panellists receive an email with a list of winners’ surnames and counties of residence. This list of winners is also visible on your survey portal. Winners are contacted directly.

How will I receive my prize?

Winners will be notified directly and will be emailed an electronic gift card.

Can I refer people?

Yes, you can – by clicking on ‘refer a friend’ in your portal. Once the registration of the person you referred is successfully completed and they submit their first survey, you earn 1 point.